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To realize process transparency and harmonization of different regions and source systems, DataLane manages and executes CCEP’s Process Mining initiative.
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1. Challenge
- The information is dispersed in several IT Systems.(SAP ECC, SAP SuccessFactors, ProMax, SalesForce, ServiceNow, etc.)
- Handling enormous amounts of data (over 100M Sales Order Items per year), was not possible to load more than 7 weeks of data in Celonis, the process analysis was very limited, and value created was partially extracted.
2. Solution
- We identified the best practice process flows among different regions to improve efficiency and to ensure harmonization among the three markets; Legacy, Germany, Iberia.
- Apply the Datalane Performace Package to load more data in Celonis.
3. Value created
We created and implemented a standardized approach for process optimization:
- By optimizing the extraction performance, we have doubled the data availability. This lead to data driven insights and improved decision making
Experiences
Super O2C implementation with Datalane