Categories
Projects

P2P-usecase

discover

our work

our

projects

Purchase-to-pay

Major online retail shop operating in Eastern Europe​
Introduction
The fast-growing online retail shop was struggling to improve the 3 Way Match Ratio on their vendor side. Too many discrepancies in the price on the purchase order, invoice and goods receipt documents made it impossible to match different currencies. As a result, extra effort is required from the organisation due to additional documents and payments that needed to be processed. Process mining was the perfect way to identify root causes of these mismatches and ultimately improve the 3 Way Match Ratio. 
Challenge
  • Lack of transparency in Purchase-to-Pay process (performance) due to data being dispersed over 2 different IT systems (SAP and custom ERP) made it impossible to identify the root causes of the poor 3 Way Match performance. (the performance issues)
  • Numerous discrepancies in the price on the three documents caused a low 3 Way Match Ratio which led to much additional effort.
Solution
  • DataLane realized process transparency by connecting the 2 different IT systems and visualizing the different process steps.
    • Automation initiatives:
    • Preventing manual runs of SAP transactions to improve the process accuracy.
  • Automating the creation of the invoices of the biggest vendors by using an EDI/OCR system.
  • Process transparency made it possible to identify the root causes of the 3 Way Match issues. 
  • An automatic trigger was set up to notify the vendor when there is a price change and the vendor could update the documents accordingly. 
  • The solution offered a monitoring dashboard to track important process KPIs over time. 
Value Created
  • The major bottlenecks in the Purchase-to-Pay process were identified by process mining analysis and subsequently eliminated by automation initiatives.
  • DataLane identified the root causes affecting the 3 Way Match Ratio which made improvement opportunities possible. The solution proved to be successful in tracking and preventing 3 Way Match issues which has an estimated saving potential of 100,000 euros per year. 
Categories
Projects

FMCG-success-story

discover

our work

our

projects

Multi-process implementation

Large multinational within FMCG
Introduction

After the merge of three distribution businesses, the client desired process transparency in order to harmonize the processes of different regions and source systems. This led to a process mining initiative for continuous improvement. 

DataLane implemented the clients’ eight core processes and provided them with profound insights in their processes and improvement opportunities through guiding the clients’ process mining journey. 

Challenge

Lack of transparency in process (performance) due to

  • Data dispersion. The information is spread out over several IT Systems of the client (i.e. SAP ECC, SAP SuccessFactors, ProMax, SalesForce, ServiceNow).
  • Enormous amounts of data (over 100M Sales Order Items per year). 
Solution
  • DataLane identified the best practice process flows among different regions to improve efficiency and to ensure harmonization among three identified markets.
  • The DataLane Performance Package was deployed in order to load more data in Celonis to improve overall system performance.
Value Created
  • By optimizing the Order-to-Cash process, the client achieves a shorter delivery time and earlier payment.
  • By optimizing the extraction performance, the amount of analyzible data in Celonis has doubled, leading to revealing insights in patterns leading to process deviations

BUSINESS VALUE

DataLane has some great ideas, great consulting skills, and is very professional, also from a technical perspective.

Categories
Projects

Daikin

discover

our work

our

projects

daikin

The world's NO.1 air conditioning company
Daikin’s Story
Daikin, a global leader in climate control solutions, delivering innovative and environmental responsible products to businesses and end-consumers, decided to implement process mining on their P2P process to achieve higher efficiency and increase process transparency and standardization.
Challenge
Limited insight into the as-is process, current inefficiencies, and standardization while this is required to meet Daikin’s goals.
Solution
DataLane has implemented Celonis on Daikin’s European P2P process using DataLane’s project approach, providing fact-based insights into the P2P process and focusing on areas with highest importance based on Daikin’s corporate goals and current challenges.
Value Created
Implemented and performed value creation workshops on 5 use cases, showing Daikin which actions to take to improve in these areas and what improvement can be made.
Enabled Daikin team to start leveraging process mining for continuous process optimization by identifying inefficiencies and selecting the right actions to take.

BUSINESS VALUE

Thanks to Process Mining implementation by DataLane, Daikin has started their journey in taking data-driven decisions to make the procurement process more efficient.

Categories
Projects

STATKRAFT

OUR PEOPLE

Projects

Using digital footprints in the form of log entries and time stamps, the true step-by-step sequences of your companies processes can be reconstructed automatically and across systems. 

This 100% transparency and real-time visualization of your business processes enables you to quickly and easily disCover inefficiencies and their root causes, streamline your processes, and reduce unnecessary work and costs.

Customer Rating
4.3/5

Source: Celonis Customer Survey - updated 12-12-2019

Enhance your business

Process Mining Benefits

Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Mauris eros dolor pellentesque sed luctus dapibus lobortis orci.

Experiences

Lorem ipsum dolor sit amet consectetur adipiscing elit dolor. Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

E.G. ASML Process Mining Quoter
Categories
Projects

COCA COLA

OUR PEOPLE

Projects

Using digital footprints in the form of log entries and time stamps, the true step-by-step sequences of your companies processes can be reconstructed automatically and across systems. 

This 100% transparency and real-time visualization of your business processes enables you to quickly and easily disCover inefficiencies and their root causes, streamline your processes, and reduce unnecessary work and costs.

Customer Rating
4.3/5

Source: Celonis Customer Survey - updated 12-12-2019

Enhance your business

Process Mining Benefits

Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Mauris eros dolor pellentesque sed luctus dapibus lobortis orci.

Experiences

Lorem ipsum dolor sit amet consectetur adipiscing elit dolor. Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

E.G. ASML Process Mining Quoter
Categories
Projects

Faurecia

OUR PEOPLE

Projects

Using digital footprints in the form of log entries and time stamps, the true step-by-step sequences of your companies processes can be reconstructed automatically and across systems. 

This 100% transparency and real-time visualization of your business processes enables you to quickly and easily disCover inefficiencies and their root causes, streamline your processes, and reduce unnecessary work and costs.

Customer Rating
4.3/5

Source: Celonis Customer Survey - updated 12-12-2019

Enhance your business

Process Mining Benefits

Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Mauris eros dolor pellentesque sed luctus dapibus lobortis orci.

Experiences

Lorem ipsum dolor sit amet consectetur adipiscing elit dolor. Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

E.G. ASML Process Mining Quoter
Categories
Projects

UPM

OUR PEOPLE

Projects

Using digital footprints in the form of log entries and time stamps, the true step-by-step sequences of your companies processes can be reconstructed automatically and across systems. 

This 100% transparency and real-time visualization of your business processes enables you to quickly and easily disCover inefficiencies and their root causes, streamline your processes, and reduce unnecessary work and costs.

Customer Rating
4.3/5

Source: Celonis Customer Survey - updated 12-12-2019

Enhance your business

Process Mining Benefits

Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Mauris eros dolor pellentesque sed luctus dapibus lobortis orci.

Experiences

Lorem ipsum dolor sit amet consectetur adipiscing elit dolor. Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

E.G. ASML Process Mining Quoter
Categories
Projects

Unilever

OUR PEOPLE

Projects

Using digital footprints in the form of log entries and time stamps, the true step-by-step sequences of your companies processes can be reconstructed automatically and across systems. 

This 100% transparency and real-time visualization of your business processes enables you to quickly and easily disCover inefficiencies and their root causes, streamline your processes, and reduce unnecessary work and costs.

Customer Rating
4.3/5

Source: Celonis Customer Survey - updated 12-12-2019

Enhance your business

Process Mining Benefits

Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Mauris eros dolor pellentesque sed luctus dapibus lobortis orci.

Experiences

Lorem ipsum dolor sit amet consectetur adipiscing elit dolor. Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

E.G. ASML Process Mining Quoter
Categories
Projects

Elsevier

OUR PEOPLE

Projects

Using digital footprints in the form of log entries and time stamps, the true step-by-step sequences of your companies processes can be reconstructed automatically and across systems. 

This 100% transparency and real-time visualization of your business processes enables you to quickly and easily disCover inefficiencies and their root causes, streamline your processes, and reduce unnecessary work and costs.

Customer Rating
4.3/5

Source: Celonis Customer Survey - updated 12-12-2019

Enhance your business

Process Mining Benefits

Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Mauris eros dolor pellentesque sed luctus dapibus lobortis orci.

Experiences

Lorem ipsum dolor sit amet consectetur adipiscing elit dolor. Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

E.G. ASML Process Mining Quoter