Managing daily planning and task allocation efficiently is crucial for any business, but the existing system at this client faced significant challenges. The client is a major player in the telecommunications field, and the team deals with the network delivery process. The reliance on Excel files scattered across multiple sheets led to a lack of clarity and manual effort in allocating tasks. The process was time-consuming, requiring an hour per day, and was based on an unstable database for task input. Additionally, planning was driven by team capacity rather than aligning with Service Level Agreements (SLA's), introducing inefficiencies and potential service gaps.